Privacy policy

Effective Date: April 29, 2025

SufferLab, Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit SufferLab.com ("Website") or participate in the SufferLab TV show ("Show").

By using our Website, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Website.

1. Information We Collect

We collect two types of information:

1.1 Personal Information

When you apply to participate in the SufferLab Show or interact with our Website, we may collect personal information, such as:

  • Name

  • Email address

  • Phone number

  • Age or date of birth

  • Video submissions

  • Other information provided during the application process

1.2 Non-Personal Information

We may collect non-personal information automatically as you interact with the Website. This may include:

  • Browser type and version

  • IP address

  • Device type and operating system

  • Referring websites or sources

  • Pages visited on our Website

  • Duration of visits

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your application for the SufferLab Show and communicate with you about your participation.

  • To improve our Website and user experience.

  • To send you marketing communications, if you’ve opted in to receive them.

  • To respond to inquiries or customer service requests.

  • To comply with legal obligations.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating our Website or managing the Show, such as hosting providers, email services, and video platforms.

  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to a subpoena or legal request.

  • Business Transfers: In the event of a merger, acquisition, or sale of SufferLab, your information may be transferred to the new owner.

We will not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to your personal information or correct any inaccuracies.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions.

  • Marketing Opt-Out: If you no longer wish to receive marketing emails, you can unsubscribe by following the instructions in the email or contacting us directly at support@sufferlab.com.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us remember your preferences and analyze site traffic.

You can control cookie settings through your browser. Please note that disabling cookies may affect the functionality of the Website.

7. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

8. Children's Privacy

The SufferLab Website and Show are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our records.

9. International Users

If you access our Website or participate in the Show from outside the United States, please note that your information may be transferred to, processed, and stored in the United States. By using our Website or submitting your information, you consent to this transfer and processing in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will post the revised policy on this page with an updated effective date. Your continued use of the Website after such changes constitutes your acceptance of the revised Privacy Policy.